StringsPay Logo
StringsPay Logo
HomePrivacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

Last updated: January 10, 2025

Our Privacy Commitments

We are committed to protecting your personal information and being transparent about our data practices.

Data Security

We use industry-standard security measures to protect your data from unauthorized access.

User Control

You have the right to access, correct, and delete your personal information.

Transparency

We are transparent about our data practices and will notify you of any significant changes.

Important Notice

By using StringsPay services, you acknowledge that you have read and understood this Privacy Policy.

1. Introduction

This Privacy Policy explains how StringsPay Ltd ("StringsPay", "we", "us", or "our") collects, uses, and shares information from users ("you") of our services, including our website, payment processing services, EPOS systems, and funding solutions.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, such as:

  • Contact information (name, email, phone number, address)
  • Business information (company name, registration details, industry)
  • Financial information (bank account details, transaction history)
  • Usernames and passwords
  • Support requests and communications

2.2 Information We Collect Automatically

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (if enabled on your device)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for various purposes, including:

  • Providing and improving our services
  • Processing transactions and managing accounts
  • Personalizing your experience
  • Communicating with you about updates and offers
  • Detecting and preventing fraud
  • Complying with legal obligations

4. Sharing Your Information

We may share your information with:

  • Service providers (payment processors, data analytics, marketing)
  • Business partners (banks, funding providers)
  • Legal authorities (when required by law)
  • Other users (with your consent)

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of sensitive data
  • Firewalls and intrusion detection systems
  • Regular security audits
  • Employee training on data protection

6. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your data
  • The right to correct inaccuracies
  • The right to delete your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of your own, which may have different data protection laws. We take steps to ensure your data is protected in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes and obtain your consent if required by law.

10. Contact Us

For questions about this Privacy Policy, please contact us:

Strings Payments Ltd.

268 Bath Road,

Slough SL1 4DX

Email: info@stringspay.com

Phone: 0203 828 6445